Asia server seems to be broken atm

BaaBaa
Hyper Universe Rep: 230
Posts: 9
Member
edited September 23 in Bug Reporting
Type of bug:
Unable to start any match on Asia server.

Description:
Asia server was fine yesterday morning, could play some matches. Then somewhere around noon, couldn't start any match on Asia server. And up until now as I'm writing this, the problem still exist and I still can't play there.

Other servers, NA and Europe works fine.

How to reproduce:
  • Click "Mode"
  • Create "Custom Match"
  • Choose any map
  • Choose Asia server
  • "Add All AI" on both sides
  • Click "Start Game"
Wait a while and now the game is stuck in Limbo state. Can't do anything, can't leave match. The button become greyed out and nothing happens.
image.png
And when I try to click the [-] button on one of the AI, it will says:
image.png


Another one,
  • Click "Mode"
  • Choose "AI Match"
  • Choose any map
  • Click "Start Game" button
  • Choose Asia server
  • Wait for 2-3 Minutes (Must be long enough, 2 minutes or more)
  • Now try to cancel the match queue
And it will not let me leave the Queue. On NA/Europe server I can just cancel it and select another mode just fine, but in Asia it seems to stuck.
image.png

Cannot do anything, it stuck in limbo state. So it seems I just can't play any mode using Asia as server. I've tried asked several users, on Discord and in game chat, they seems to face the same issue.

Hope GM can check it out, there's definitely something wrong with Asia server.

Comments

  • BaaBaa
    Hyper Universe Rep: 230
    Posts: 9
    Member
    The error seems to have changed into something like this when trying to make Custom Match on Asia :o

    image.png
  • RazielWarmonicRazielWarmonic
    Hyper Universe Rep: 2,195
    Posts: 138
    Member, Administrator
    Oh no! :(

    We are currently looking into this issue, sorry about this and thank you for your patience!!! ♥